Privacy Policy

Welcome to Imos Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizzimoss.click or use any of our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This Privacy Policy applies to all information collected through our website, mobile experience, and any related services, sales, marketing, or events (collectively referred to as the "Services").

1. Who We Are

Imos Pizza operates the website pizzimoss.click and provides food-related services to customers across the United States. For the purposes of this Privacy Policy, references to "we," "us," "our," or "Imos Pizza" refer to the company operating this website and its associated services.

As a food service business operating in the United States, we comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant federal and state regulations governing data privacy and consumer protection.

2. Information We Collect

We collect information about you in various ways when you interact with our Services. The categories of information we collect are described below.

2.1 Personal Information You Provide to Us

When you create an account, place an order, sign up for our newsletter, contact us, or otherwise interact with our Services, you may voluntarily provide us with the following types of personal information:

• Identity Information: Full name, username or similar identifier
• Contact Information: Email address, telephone number, billing address, delivery address, and other similar contact data
• Account Credentials: Passwords and other security information used for authentication and account access
• Payment Information: Credit card numbers, debit card numbers, bank account details, and billing information (note: we use third-party payment processors and do not store full payment card details on our servers)
• Order Information: Food preferences, order history, dietary restrictions, and special instructions
• Communications: Any messages, feedback, reviews, or other content you submit to us through contact forms, customer service channels, or social media interactions
• Marketing Preferences: Your preferences for receiving marketing communications from us and our third parties

2.2 Information Collected Automatically

When you access or use our website and Services, we automatically collect certain technical and usage information, including:

• Device Information: IP address, browser type and version, operating system, device identifiers, hardware model, mobile network information, and device language settings
• Usage Data: Pages visited, time spent on each page, links clicked, referring URLs, search queries entered on our site, and other similar interaction data
• Location Information: General geographic location derived from your IP address; if you grant permission, more precise geolocation data from your mobile device
• Log Data: Server logs that record your activity on our website, including access times, pages viewed, and error logs
• Cookie and Tracking Data: Data collected through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 7 for more details)

2.3 Information From Third Parties

We may receive information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account (such as Facebook, Google, or Instagram) to our Services or interact with our social media pages, we may receive certain profile information from those platforms
• Analytics Providers: Third-party analytics companies that provide us with aggregated data about site usage and user behavior
• Payment Processors: Confirmation of successful transactions and associated order details from our payment processing partners
• Delivery Partners: Information related to the fulfillment of your orders, including delivery status and timestamps
• Marketing Partners: Lead generation and advertising partners who may share contact information about potential customers who have expressed interest in food delivery services

3. How We Use Your Information

We use the information we collect for various purposes in connection with operating our food service business and improving your experience. Specifically, we use your information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including coordinating delivery or pickup
• Create and manage your account with us
• Process payments and send you related order confirmations, receipts, and invoices
• Provide customer support and respond to your inquiries, complaints, and requests
• Communicate with you about the status of your orders, changes to our menu, or disruptions to our services
• Facilitate returns, refunds, or replacements when necessary

3.2 Personalization and User Experience

• Remember your preferences, saved addresses, and past orders to streamline future interactions
• Personalize menu recommendations based on your order history and stated preferences
• Customize the content and features of our website to better match your interests
• Enable loyalty programs, rewards points, or promotional benefits tied to your account

3.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, special offers, and updates about new menu items, limited-time deals, and events — but only where you have opted in or where we have a legitimate interest in doing so
• Deliver targeted online advertising through our advertising partners based on your interests and browsing behavior
• Conduct sweepstakes, contests, or surveys in which you choose to participate
• Measure the effectiveness of our marketing campaigns and promotions

3.4 Analytics and Business Improvement

• Analyze how users interact with our website and Services in order to improve functionality and performance
• Understand customer behavior, ordering trends, and preferences to develop better products and services
• Monitor and analyze usage patterns, traffic sources, and demographic information to optimize our website design and content
• Conduct internal research, data analysis, and reporting for business planning purposes

3.5 Legal and Compliance Purposes

• Comply with applicable laws, regulations, legal processes, and governmental requests
• Enforce our Terms of Service and other applicable agreements
• Protect the rights, property, and safety of Imos Pizza, our customers, and the public
• Detect, prevent, and address fraud, security breaches, technical issues, and other illegal or unauthorized activities
• Respond to law enforcement requests and legal proceedings as required by applicable law

4. Sharing Your Information With Third Parties

We may share your personal information with certain third parties in the circumstances described below. We do not sell your personal data to data brokers or unrelated third parties for their independent marketing purposes.

4.1 Service Providers and Business Partners

We share your information with trusted third-party companies and individuals who assist us in operating our website, conducting our business, and providing our Services to you. These service providers are contractually obligated to use your information solely on our behalf and in accordance with our instructions. They include:

• Payment Processors: Companies that process credit card and other payment transactions on our behalf (e.g., Stripe, Square, PayPal)
• Delivery Services: Third-party delivery partners or courier services responsible for delivering your orders
• Cloud Hosting and IT Infrastructure: Providers who host our website, databases, and supporting technology infrastructure
• Email and Communications Platforms: Services used to send transactional emails, marketing communications, and SMS notifications
• Analytics Providers: Tools such as Google Analytics that help us understand website traffic and user behavior
• Customer Support Software: Platforms that enable us to manage and respond to customer inquiries efficiently
• Advertising Networks: Partners who display targeted advertisements on our behalf on third-party platforms

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request
• Enforce our Terms of Service or other agreements
• Protect and defend the rights or property of Imos Pizza
• Prevent or investigate possible wrongdoing in connection with our Services
• Protect the personal safety of our customers, employees, or the public
• Protect against legal liability

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other corporate transaction, your personal information may be transferred to the acquiring entity or successor company. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with other third parties when you have given us your explicit consent to do so, such as when you choose to participate in a joint promotion with a partner brand or opt into a third-party loyalty program.

4.5 Aggregated or De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other business purposes.

5. Data Security

We take the security of your personal information very seriously. We implement a range of technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers
• Access Controls: We restrict access to personal information to authorized employees, contractors, and service providers who need that information to process it for us and who are subject to strict confidentiality obligations
• Secure Payment Processing: We use PCI-DSS compliant payment processors and do not store full credit card numbers on our servers
• Regular Security Audits: We conduct periodic reviews of our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access
• Data Minimization: We collect only the data necessary for the purposes described in this policy and retain it only for as long as required
• Incident Response: We maintain procedures to detect, investigate, and respond to data security incidents, including notifying affected individuals and authorities as required by applicable law

6. Your Privacy Rights

Depending on your location, you may have certain rights with respect to your personal information. As a business serving customers across the United States, we honor applicable federal and state privacy rights. California residents, in particular, have rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

6.1 Right to Know and Access

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.

6.2 Right to Correct

You have the right to request that we correct inaccurate personal information we maintain about you, taking into account the nature of the information and the purposes of the processing.

6.3 Right to Delete

You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (such as when the information is necessary to complete a transaction, detect security incidents, comply with a legal obligation, or for other internal purposes consistent with applicable law).

6.4 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the sale or sharing of their personal information for cross-context behavioral advertising. If we engage in such activities, we will provide a clear opt-out mechanism. To exercise this right, contact us at [email protected].

6.5 Right to Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, machine-readable format, and to request that we transmit that data to another controller where technically feasible.

6.6 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit the use and disclosure of sensitive personal information to only what is necessary to perform the services or provide the goods you request.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you our services, charge you different prices, or provide you with a lower quality of service because you exercised your rights under applicable privacy law.

6.8 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request to us by:

• Email: [email protected]
• Website: pizzimoss.click (through our contact form)

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request.

7. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our website, analyze site traffic, and support our marketing efforts.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including session management and security features
• Performance and Analytics Cookies: Collect information about how visitors use our website, helping us improve site functionality
• Functional Cookies: Remember your preferences and settings (such as saved delivery addresses and order preferences) to enhance your experience
• Targeting and Advertising Cookies: Track your browsing habits to deliver relevant advertisements on our site and third-party platforms

7.2 Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) at www.aboutads.info/choices or the Network Advertising Initiative (NAI) at www.networkadvertising.org/choices.

For more detailed information about the cookies we use, the purposes for which we use them, and how to manage your cookie preferences, please refer to our Cookie Policy available on our website at pizzimoss.click.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The specific retention periods we apply depend on the type and sensitivity of the data, the purposes for which it is used, and applicable legal obligations.

Upon expiration of the applicable retention period, we will securely delete or anonymize your personal information in accordance with our data disposal procedures. Where complete deletion is not immediately possible (for example, because your information has been stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.

9. Children's Privacy

Imos Pizza does not knowingly collect, use, or disclose personal information from children under the age of 18. Our website and Services are not directed at or designed to attract children. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to investigate and, where confirmed, delete the information from our records.

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits us from collecting personal information from children under 13 without verifiable parental consent. We also comply with additional state laws that provide broader protections for minors.

If we learn that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our databases and discontinue any related services provided to that individual.

10. International Data Transfers

Imos Pizza is a United States-based business, and your personal information is primarily collected, stored, and processed within the United States. However, our service providers and technology partners may be located in other countries, which means that your personal information may be transferred to, stored in, and processed in countries outside of your home country.

Where personal data is transferred to countries outside the United States, we take steps to ensure that adequate protections are in place to maintain the security and confidentiality of your information, including:

• Entering into data processing agreements with our service providers that include appropriate data protection clauses
• Implementing standard contractual clauses or other legally recognized data transfer mechanisms where applicable
• Ensuring that our service providers are certified under recognized privacy frameworks or adhere to privacy standards equivalent to those applicable in the United States

By using our Services, you acknowledge and agree that your personal information may be transferred to and processed in countries other than your country of residence, and that the data protection laws in those countries may differ from those in your home country.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Imos Pizza. This Privacy Policy applies only to our own website and Services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly encourage you to review the privacy policy of every website you visit. The fact that we link to a website or service does not constitute our endorsement of that site or its privacy practices.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, in addition to the rights described in Section 6, you have the following specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

12.1 Categories of Personal Information Collected

During the preceding 12 months, we have collected the following categories of personal information:

• Identifiers (name, email address, IP address)
• Customer records information (name, address, telephone number, payment card details)
• Commercial information (order history, purchasing preferences)
• Internet or other electronic network activity (browsing history, search history, interaction data)
• Geolocation data (general location derived from IP address)
• Inferences drawn from personal information (customer profiles reflecting preferences)

12.2 Authorized Agent

You may designate an authorized agent to submit a request on your behalf. To do so, you must provide us with written authorization or a power of attorney. We may also require you to directly verify your identity with us. We will deny requests from agents who do not submit proof of authorization.

12.3 Shine the Light

California's "Shine the Light" law (Civil Code Section 1798.83) permits California residents to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, contact us at [email protected].

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website notifying you of the changes
• Send an email notification to users where we have your email address and where required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated policy.

14. How to File a Complaint

If you believe that your privacy rights have been violated, we encourage you to contact us first so that we can work to resolve your concern. We take all privacy complaints seriously and will respond promptly.

If you are not satisfied with our response, you have the right to file a complaint with the appropriate data protection or consumer protection authority. For residents of the United States, relevant authorities include:

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to working with you to address any issues in a timely and transparent manner.

When contacting us with a privacy request, please include the following information to help us process your request efficiently:

• Your full name
• Your email address associated with your account (if applicable)
• A clear description of your request or concern
• Any relevant order numbers or account identifiers (optional but helpful)

We will acknowledge receipt of your inquiry within 5 business days and aim to provide a substantive response within 45 days, as required by applicable law.

This Privacy Policy was last reviewed and updated on March 25, 2026. © 2026 Imos Pizza. All rights reserved.